Reimagining the Business of IT: issue two
Do you have the right systems and processes to deliver an exceptional customer experience? Assess five key priorities in our new eBook.
Five priorities to transform customer experience through technology
A great customer experience is vital to winning and maintaining new business, and the spotlight is on IT to deliver.
In issue two of the Reimagining the Business of IT series discover why:
Seamless
Omnichannel is the hallmark of a well-executed customer strategy
Intelligence
IT needs to provide a single view of the customer across the business
User interface
Systems optimised for mobile can lead to real competitive advantage
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